Terms of Service

Terms of Service for EPACANDO Website
Effective Date: 05/05/2025
- Introduction
Welcome to the East Palo Alto Community Alliance and Neighborhood Development Organization (“EPACANDO,” “we,” “our,” or “us”) website at epacando.org (the “Website”). By accessing or using our Website, you agree to comply with these Terms of Service (“Terms”). If you do not agree, please do not use our Website.
- Use of the Website
EPACANDO provides this Website to inform the public about our affordable housing initiatives, community programs, and other services. You agree to use the Website lawfully and responsibly, including:
- For informational and personal use only (not for commercial exploitation).
- Not engaging in any harmful, fraudulent, or unlawful activities while using the Website.
- Not interfering with or attempting to disrupt the Website’s functionality, security, or user experience.
- Privacy Policy & Data Protection (CCPA Compliance)
Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. For more information, click on the link above.
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal data we collect and how we use it.
- Request deletion of your personal data.
- Opt-out of data sharing (if applicable).
- Not be discriminated against for exercising your privacy rights.
To make a CCPA request, please contact us at info@epacando.org or call (650)473-9838.
- SMS Compliance
By providing your mobile phone number and opting in, you agree to receive conversational messages regarding responses to your inquiries from East Palo Alto Community Alliance and Neighborhood Development Org. Message frequency may vary, with an average of 1-2 messages per month. Message and data rates may apply. No mobile information will be shared with third parties under any circumstances. For more information on how your data is handled, please review our privacy policy at https://epacando.org/privacy_policy/. For assistance, you can text HELP or INFO for help. To stop receiving messages, you can text STOP or UNSUBSCRIBE.
- Third-Party Links
Our Website may include links to third-party websites for informational purposes. EPACANDO is not responsible for the content, privacy practices, or security of those third-party sites.
- Intellectual Property
All materials on this Website—including text, images, logos, and design—are owned by or licensed to EPACANDO. You may not copy, distribute, or modify any content without written permission from EPACANDO.
- Donations & Payments
If you make a donation or other payment through the Website, you agree that:
- Payments are processed by third-party payment providers (e.g., PayPal, Stripe).
- EPACANDO does not store credit card or banking information.
- Donations are generally non-refundable unless otherwise specified.
- Disclaimer of Warranties
We strive to provide accurate information, but the Website is provided “as is” and “as available” without warranties of any kind. We do not guarantee:
- That the Website will be error-free or uninterrupted.
- The accuracy, completeness, or reliability of any content.
- Limitation of Liability
EPACANDO is not liable for any direct, indirect, incidental, or consequential damages that may result from your use of (or inability to use) the Website, including but not limited to data loss, system failures, or third-party content issues.
- Changes to these Terms
We may update these Terms at any time. Changes will be posted on this page with the “Effective Date” at the top. Your continued use of the Website means you accept the revised Terms.
- Contact Information
If you have questions about these Terms, please contact us:
EPACANDO
2369 University Avenue
East Palo Alto, CA 94303
Phone: (650) 473-9838
Email: info@epacando.org
We love our community and welcome your feedback and suggestions. Use our Contact Us page to tell us what we’re doing right or what we can improve on.