Our Privacy Policy

Privacy Policy

Last Updated: 05/05/2025

Introduction
East Palo Alto Community Alliance Neighborhood Development Org (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and users. This Privacy Policy outlines how we collect and use your information when you visit our website www.epacando.org, interact with our services, or engage with us through other communication channels.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website.

1. Information We Collect
We may collect the following types of information:

• Personal Information: This may include your name, email address, phone number, and mailing address when you provide them to us (e.g., donations or contact forms).

2. How We Use Your Information
We use your information for the following purposes

• To communicate with you about our services, events, and campaigns.
• To process donations and provide receipts or acknowledgments.
• To respond to your inquiries, requests, or feedback.

3. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to anyone.

4. SMS Compliance

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

We are committed to protecting your privacy. Your personal data will not be transferred to external organizations under any circumstances. All information collected is used solely for the purposes described in this policy and is handled with the highest standards of security and confidentiality.

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email or verbally.
• Data Usage: We use your data solely:
         – To respond to your inquiries.

• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Message frequency may vary, with an average of 1-2 messages per month.
• Contact East Palo Alto Community Alliance Neighborhood Development Org at 650-473-9838 or [email protected] for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to [email protected] or 650-473-9838. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP or INFO for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes under any circumstances. East Palo Alto Community Alliance Neighborhood Development Org will not sell, rent, or share the collected mobile numbers.

5. California Privacy Rights
   California residents have specific rights under the California Consumer Privacy Act (CCPA). These rights include:

• Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you.
• Right to Delete: You have the right to request that we delete your personal data, subject to certain exceptions.
• Right to Opt-Out of Sale: Although we do not sell your personal data, if this changes in the future, you will have the ability to opt-out.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

 To exercise any of these rights, please contact us at [email protected]

6. Third-Party Links
   Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
7. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
   If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

EPACANDO
2369 University Avenue
East Palo Alto, CA 94303
[email protected]
650-473-9838