Terms of Service

Terms of Service for EPACANDO Website

Effective Date: 04/18/2025

  1. Introduction

Welcome to the East Palo Alto Community Alliance and Neighborhood Development Organization (“EPACANDO,” “we,” “our,” or “us”) website at epacando.org (the “Website”). By accessing or using our Website, you agree to comply with these Terms of Service (“Terms”). If you do not agree, please do not use our Website.

  1. Use of the Website

EPACANDO provides this Website to inform the public about our affordable housing initiatives, community programs, and other services. You agree to use the Website lawfully and responsibly, including:

  • For informational and personal use only (not for commercial exploitation).
  • Not engaging in any harmful, fraudulent, or unlawful activities while using the Website.
  • Not interfering with or attempting to disrupt the Website’s functionality, security, or user experience.
  1. Privacy Policy & Data Protection (CCPA Compliance)

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. For more information, click on the link above.

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal data we collect and how we use it.
  • Request deletion of your personal data.
  • Opt-out of data sharing (if applicable).
  • Not be discriminated against for exercising your privacy rights.

To make a CCPA request, please contact us at [email protected] or call (650)473-9838. 

  1. SMS Compliance

You can opt-in to receive text messages from East Palo Alto Community Alliance and Neighborhood Development Org by initiating a text conversation at 650-473-9838. By starting a text conversation with East Palo Alto Community Alliance and Neighborhood Development Org at 650-473-9838, consumers agree to receive conversational messages, program updates and event notifications. Message frequency may vary, with an average of 1-2 messages per month. Message and data rates may apply. For assistance, you can text HELP or INFO for help.

To stop receiving messages, consumers can text STOP or UNSUBSCRIBE. For more information, please visit our Privacy Policy at https://epacando.org/privacy_policy/

  1. Third-Party Links

Our Website may include links to third-party websites for informational purposes. EPACANDO is not responsible for the content, privacy practices, or security of those third-party sites.

  1. Intellectual Property

All materials on this Website—including text, images, logos, and design—are owned by or licensed to EPACANDO. You may not copy, distribute, or modify any content without written permission from EPACANDO.

  1. Donations & Payments

If you make a donation or other payment through the Website, you agree that:

  • Payments are processed by third-party payment providers (e.g., PayPal, Stripe).
  • EPACANDO does not store credit card or banking information.
  • Donations are generally non-refundable unless otherwise specified.
  1. Disclaimer of Warranties

We strive to provide accurate information, but the Website is provided “as is” and “as available” without warranties of any kind. We do not guarantee:

  • That the Website will be error-free or uninterrupted.
  • The accuracy, completeness, or reliability of any content.
  1. Limitation of Liability

EPACANDO is not liable for any direct, indirect, incidental, or consequential damages that may result from your use of (or inability to use) the Website, including but not limited to data loss, system failures, or third-party content issues.

  1. Changes to these Terms

We may update these Terms at any time. Changes will be posted on this page with the “Effective Date” at the top. Your continued use of the Website means you accept the revised Terms.

  1. Contact Information

If you have questions about these Terms, please contact us:

EPACANDO

2369 University Avenue
East Palo Alto, CA 94303
Phone: (650) 473-9838
Email: [email protected]

 

We love our community and welcome your feedback and suggestions. Use our Contact Us page to tell us what we’re doing right or what we can improve on.